jeeta ai's Privacy Policy

This Privacy Policy ("Policy") applies to all users of the jeeta ai platform. By using our website, application, or any other service, you are considered to have agreed to the terms of this Policy. This Policy is an integral part of our Terms and Conditions.

jeeta ai collects only the information that is genuinely necessary to provide its services. Collecting unnecessary or excessive information is against our policy.

1.1 Information You Provide Directly

Information you provide yourself during account registration, identity verification, and financial transactions is collected. This includes:

• Full name, date of birth, and national ID or passport details (for identity verification)
• Mobile number and email address
• Financial information provided during deposits and withdrawals (bKash, Nagad, Rocket, or bank account details)
• Any messages or complaints you send via support chat or email

1.2 Automatically Collected Information

When you access the jeeta ai platform, certain technical information is collected automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Which pages were visited and how long you spent on them
• Time and date of login sessions
• Usage-related information obtained from cookies and similar tracking technologies

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Collected information is used only for specific and legitimate purposes. jeeta ai processes your information for the following reasons:

• Account Management: Completing the registration process, ensuring login security, and maintaining account protection.
• Identity Verification: Confirming a user's age and identity in accordance with applicable regulations. Only individuals aged 21 or above may open an account on jeeta ai.
• Financial Transaction Processing: Completing deposits and withdrawals and maintaining related financial records.
• Customer Support: Resolving your issues and answering your questions via chat or email.
• Fraud and Security Controls: Detecting suspicious activity and ensuring the security of the platform.
• Service Improvement: Reviewing user experience to improve the quality of the platform.
• Communications: Sending important account-related notifications, policy update information, and relevant promotional messages.

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jeeta ai does not sell your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific cases for operating the service:

• Payment Processors: Necessary information is exchanged with the relevant financial service institutions to complete bKash, Nagad, Rocket, and bank transfer transactions.
• Technology Service Providers: Organisations engaged for server hosting, security monitoring, and analytics services have access to information only under contract and to a limited extent.
• Legal Obligations: Information may be provided to the relevant authorities in response to court orders, investigations, or requirements under applicable law.
• Corporate Changes: In the event of a business merger or acquisition, user information may be transferred, but the same standards of this Policy will be maintained.

Outside of the cases mentioned above, we will obtain your consent before sharing your information with any other party.

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To ensure the security of your information, jeeta ai applies multiple technical and administrative security measures:

4.1 Technical Security

• All data connections between the server and browser are secured through SSL (Secure Socket Layer) encryption technology.
• Stored data is protected using industry-standard encryption methods.
• Firewalls and intrusion detection systems are kept active to prevent unauthorised access.
• Regular security audits and vulnerability assessments are conducted.

4.2 Administrative Security

• Only authorised staff have access to user information, and only to the extent necessary.
• All staff receive training on data privacy and are bound by confidentiality agreements.
• Data access logs are reviewed regularly.

Even so, no organisation can guarantee that data transmission over the internet or electronic storage is completely secure. jeeta ai takes all reasonable measures, but complete security cannot be guaranteed.

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Cookies and similar technologies are used on the jeeta ai website and app. These are used for functional, analytical, and security purposes.

5.1 Types of Cookies

• Essential Cookies: These cookies are necessary for maintaining login sessions, storing security tokens, and ensuring the basic functionality of the platform.
• Functional Cookies: Used to remember your preferred language, display settings, and information from previous sessions.
• Analytical Cookies: Used to understand which pages users visit most and where issues occur.

You can control or reject cookies from your browser settings. However, disabling certain essential cookies may limit some functionality of the platform.

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jeeta ai retains your information only for as long as it is necessary or required under legal obligations:

• Information for active accounts is retained for the entire duration that the account remains open.
• Records of financial transactions are kept for the period specified by applicable law even after an account is closed or deleted.
• Security logs and investigation-related information are retained for as long as necessary in the context of the incident.
• Relevant information is deleted after consent for marketing communications is withdrawn.

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jeeta ai believes that users have the right to full control over their own information. You have the following rights regarding your information:

7.1 Right to Access Information

You can contact the jeeta ai support team at any time to find out what information is stored about you.

7.2 Right to Correct Information

If there is any incorrect or incomplete information in your account, you can request a correction.

7.3 Right to Withdraw from Marketing

If you no longer wish to receive promotional messages, you can withdraw your consent at any time. This will not affect necessary transaction-related notifications.

7.4 Right to Delete Your Account

You can request to close your jeeta ai account if you wish. However, some information may need to be retained for a specified period due to legal obligations.

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jeeta ai's services are exclusively for individuals aged 21 or above. No information is intentionally collected from minors. An age verification process is carried out at the time of registration. If it becomes known that a minor's information has been collected by mistake, it is immediately deleted and the related account is closed. As part of our Responsible Gaming policy, we are especially careful about this matter.

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jeeta ai's servers and service providers may be located in various countries. The standards of this Policy are maintained even for such international transfers of user information. Appropriate security measures are ensured in agreements relating to data transfers.

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In the event of a data security breach, jeeta ai takes the following steps:

• After the incident is identified, the technical team is activated promptly.
• Steps are taken to determine the extent of the breach and limit the damage.
• Those whose information may have been affected are notified in a timely manner.
• Necessary system changes are made to prevent recurrence.

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jeeta ai reserves the right to amend this Privacy Policy when necessary. For any significant changes:

• The updated policy will be published on the website and the date of the most recent update will be noted at the top of the page.
• For important changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes have been made will be considered as acceptance of the new policy.

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If you have any questions, concerns, or complaints about this Privacy Policy, please contact the jeeta ai customer support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

Instant support is available via live chat. You can contact us by email at: [email protected]

After a complaint is submitted, we review it and respond as quickly as possible. For more detailed information, visit our FAQ section, where you will find detailed answers to common questions.

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This Privacy Policy is written in Bengali and applies to all services of the jeeta ai platform. In the event of any dispute or ambiguity, jeeta ai's interpretation will be considered final.